Delivery Policy
This Delivery Policy explains how shipping works, what information we need to deliver your order, and how to handle delivery issues.
1. Business information
This policy applies to shipments from Reina's Tire Center LLC.
Support email: support@reinastirecenterllc.com
Address: 9800 S Orange Ave Orlando, FL 32824
2. Order processing
Orders are typically processed after payment confirmation. Processing time can vary based on inventory availability, order volume, and carrier pickup schedules.
3. Shipping methods and estimates
Available shipping methods and estimated delivery windows may be shown at checkout. Estimates are not guarantees and can be affected by carrier delays, weather, and other events outside of our control.
4. Address accuracy
You are responsible for providing a complete and accurate delivery address. If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply to reship the order.
5. Tracking
When available, tracking details will be provided after shipment. Tracking updates are managed by the carrier and may take time to appear.
6. Delivery issues (lost, damaged, or missing)
Please inspect packages promptly upon delivery. If an item is damaged, missing, or appears to be lost in transit, contact us as soon as possible with your order number and any supporting photos so we can assist with a carrier claim or replacement where appropriate.
7. Partial shipments
Some orders may arrive in multiple packages or ship from different locations. If you receive part of your order first, the remaining items may still be in transit.
8. Changes to this policy
We may update this Delivery Policy from time to time. The latest version will be available on this page.
